Refund policy

At Vehaer, we take pride in providing high-quality Judaica products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy below.

Returns

Eligibility: Items can be returned within 7 days of receiving if they are unused, in their original packaging, and in the same condition as received. Custom orders or personalized items are non-returnable.
Return Process: To initiate a return, please contact our customer service team at [customer support email] with your order number and details of the item(s) you wish to return. We will provide instructions for the return process.
Refunds once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us at Vehaerus@yjctrade.com